After 24 hours no cancellations will be accepted on custom orders. before shipping. Returns are not offered on custom orders. If your custom order arrives damaged contact me within 2 business days and send photos of the damaged item to firstname.lastname@example.org. If we deem the item must be returned for inspection it must be returned within 7 business days and return shipping costs will be paid for by Club Mars LLC. If the item is not returned within 7 business days no refunds will be issued.